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the north face

Quality Assurance

For each authorized firm from Swarovski purchased products, if there is any workmanship or material defects , Swarovski will offer its customers an international limited warranty. Swarovski watches category of goods warranty period is two years , and the remaining categories of goods warranty period of one year , in the case of normal use of customers , the company will occur due to the production process or the materials to make the repair or replacement of defective products .

During the guarantee period , each piece of skill by Swarovski identified as defective products will be covered by Swarovski decide to make repairs , or, as the feasibility and repair parts supply may be, to make replacement, or in the same value of the product as an alternative . In terms of product substitution , the Company does not guarantee customers will receive the same design of the product , but rather to ensure the value of the product . As a result of normal wear and tear , misuse , improper use , accidents , customer negligence or unauthorized repairs caused the defects , should be excluded from this warranty.

Warranties and all services associated with Swarovski owed to customers all and all liability . Caused by the Company's products and any other injuries, the Company shall not be responsible. However, the end customer sales of consumer products under the relevant national regulations applicable enjoyed legal rights can not be excluded is not affected by this guarantee . If you have any queries, please contact your authorized firm Swarovski